I would think of Digital Transformation as the ability to innovate and adapt to meet the needs of the business environment to improve customer value proposition.
As per my experience, I can think of three essential elements.
1) Shared Vision: In practice, at times, these words are not given adequate space in an organization. Top management must embrace the entire team as a single entity. HIPPOs are operating at every level and often undermine the contributions from individuals resulting in great loss to the overall success of the project. Under the guise of Information has to be shared on a need-to-know basis, senior managers do not share important pieces of input. This builds up SILOs.
2) Right People at the Right Place at the Right Time: A major flaw is the absence of talented people to be involved in such projects. One has to seriously hunt them down and increase the resources pool by training more people over a period of time to keep the pipeline full. JIT approach is a must.
3) Conducive environment for innovation and experimentation: Exciting and energetic management to lead by example; maintaining a highly motivated group of people through a trustful and supportive work culture; matching recognition and reward policies; a friendly environment where “together we can create a culture of innovation” is the spirit; let’s celebrate failures – all such issues when taken care of in a comprehensive manner, may build an organization quite appropriate for DX.
Digital transformation is radical business change, powered by technological advances, resulting in improved outcomes for business, employees, customers and the wider economy.
Don't think that will catch-on somehow but it makes sense in my context.
P.s. I have just come across your substack page and I am hooked, thank you.
DT Playbook is a great book, which I use as bibliography in my DX courses.
The new book is already booked, and expecting to arrive end of September.
I would be pleased to receive some materials in advance as I´m preparing a company course on DX organizational change management (unfortunately the book will not arrive in time, as the course is also end of september : (
I am really excited to put my hands and eyes on the new book.
DX is continuous process by which new technologies are fully integrated with all functions and sectors of business to improve processes efficiency, increase people effectiveness, add value to business, and build new future for organisations.
Thanks, Almohammadi! I certainly agree that the transformation must be continuous, must focus on adding value to the business, and must involve every person in every part of the organization!
Hi All, Normally in the practical/real world organizations are driving cost cutting initiative which is part of business case driving digital strategy. I wonder what are you thoughts on this as it essentially conflicts with all aspiration we have about how an ideal DX will look like
Hi Professor,
Here are my thoughts.
I would think of Digital Transformation as the ability to innovate and adapt to meet the needs of the business environment to improve customer value proposition.
As per my experience, I can think of three essential elements.
1) Shared Vision: In practice, at times, these words are not given adequate space in an organization. Top management must embrace the entire team as a single entity. HIPPOs are operating at every level and often undermine the contributions from individuals resulting in great loss to the overall success of the project. Under the guise of Information has to be shared on a need-to-know basis, senior managers do not share important pieces of input. This builds up SILOs.
2) Right People at the Right Place at the Right Time: A major flaw is the absence of talented people to be involved in such projects. One has to seriously hunt them down and increase the resources pool by training more people over a period of time to keep the pipeline full. JIT approach is a must.
3) Conducive environment for innovation and experimentation: Exciting and energetic management to lead by example; maintaining a highly motivated group of people through a trustful and supportive work culture; matching recognition and reward policies; a friendly environment where “together we can create a culture of innovation” is the spirit; let’s celebrate failures – all such issues when taken care of in a comprehensive manner, may build an organization quite appropriate for DX.
Thanks,
Deep
Digital transformation is radical business change, powered by technological advances, resulting in improved outcomes for business, employees, customers and the wider economy.
Don't think that will catch-on somehow but it makes sense in my context.
P.s. I have just come across your substack page and I am hooked, thank you.
So glad you are enjoying the articles, Richard!
DT Playbook is a great book, which I use as bibliography in my DX courses.
The new book is already booked, and expecting to arrive end of September.
I would be pleased to receive some materials in advance as I´m preparing a company course on DX organizational change management (unfortunately the book will not arrive in time, as the course is also end of september : (
I am really excited to put my hands and eyes on the new book.
Congratulations for this new edition.
Here is My DX Definition.
Almohammadi DX Definition:
DX is continuous process by which new technologies are fully integrated with all functions and sectors of business to improve processes efficiency, increase people effectiveness, add value to business, and build new future for organisations.
Thanks, Almohammadi! I certainly agree that the transformation must be continuous, must focus on adding value to the business, and must involve every person in every part of the organization!
Hi All, Normally in the practical/real world organizations are driving cost cutting initiative which is part of business case driving digital strategy. I wonder what are you thoughts on this as it essentially conflicts with all aspiration we have about how an ideal DX will look like